Terms of Service

Last Updated: March 3, 2024

1. Acceptance of Terms

By accessing and using the services provided by Hongdong Longwen Network Technology Co., Ltd. ("Company," "we," "our," or "us"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

We provide computer systems design services, custom computer programming services, and related professional, scientific, and technical services. Our services include but are not limited to:

  • Custom software development
  • Web and mobile application development
  • System integration and consulting
  • Cloud solutions and infrastructure services
  • Technical consulting and support

3. User Obligations

3.1 Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to use our services.

3.2 Account Security

If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.3 Prohibited Activities

You agree not to:

  • Use our services for any illegal purpose or in violation of any laws
  • Attempt to gain unauthorized access to our systems or networks
  • Interfere with or disrupt the integrity or performance of our services
  • Transmit any viruses, malware, or other malicious code
  • Collect or harvest any information from our services without permission
  • Impersonate any person or entity or misrepresent your affiliation

4. Intellectual Property Rights

4.1 Our Property

All content, features, and functionality of our services, including but not limited to text, graphics, logos, software, and designs, are owned by the Company and are protected by copyright, trademark, and other intellectual property laws.

4.2 Client Property

Any materials, data, or content provided by you remain your property. You grant us a limited license to use such materials solely for the purpose of providing our services to you.

4.3 Work Product

Unless otherwise agreed in writing, all custom software, code, and deliverables created specifically for you under a service agreement will be transferred to you upon full payment, subject to any third-party licenses.

5. Payment Terms

5.1 Fees

You agree to pay all fees associated with the services you purchase. Fees will be specified in the applicable service agreement or quotation.

5.2 Payment Schedule

Payment terms will be outlined in your service agreement. Late payments may incur additional charges and may result in suspension of services.

5.3 Refunds

Refund policies will be specified in your service agreement. Generally, fees for completed work are non-refundable.

6. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of our business relationship. This obligation survives the termination of services.

7. Warranties and Disclaimers

7.1 Service Warranty

We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards.

7.2 Disclaimer

EXCEPT AS EXPRESSLY PROVIDED, OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

9. Indemnification

You agree to indemnify and hold harmless the Company from any claims, damages, losses, liabilities, and expenses arising out of your use of our services or violation of these terms.

10. Term and Termination

10.1 Term

These terms remain in effect while you use our services or until terminated by either party.

10.2 Termination

Either party may terminate services with written notice as specified in the service agreement. We reserve the right to suspend or terminate your access immediately for violation of these terms.

10.3 Effect of Termination

Upon termination, you must cease all use of our services and pay any outstanding fees. Provisions that by their nature should survive termination will remain in effect.

11. Modifications to Terms

We reserve the right to modify these terms at any time. We will notify you of material changes by posting the updated terms on our website. Your continued use of our services after such changes constitutes acceptance of the new terms.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These terms shall be governed by and construed in accordance with the laws of the People's Republic of China.

12.2 Dispute Resolution

Any disputes arising from these terms or our services shall first be attempted to be resolved through good faith negotiations. If negotiations fail, disputes shall be submitted to arbitration or the competent courts in Shanxi Province, China.

13. General Provisions

13.1 Entire Agreement

These terms, together with any service agreements, constitute the entire agreement between you and the Company regarding our services.

13.2 Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

13.3 Waiver

No waiver of any term shall be deemed a further or continuing waiver of such term or any other term.

13.4 Assignment

You may not assign or transfer these terms without our prior written consent. We may assign our rights and obligations without restriction.

14. Contact Information

For questions about these Terms of Service, please contact us:

  • Company: Hongdong Longwen Network Technology Co., Ltd.
  • Email: support@longwen.cfd
  • Phone: +86 15146848590
  • Address: Room 322, Unit 4, Building 20, Jiangnan New City, Hongtong County, Linfen City, Shanxi Province, China